Terms and conditions
Credit card payments in favor of HFS s.r.o. are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as TREKKSOFT TOUR BOOKING on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.
Please send an e-mail to email@example.com for all inquiries regarding your credit card payments and chargebacks.
Private transportation (Door to door taxi, Scenic transfers, Airport transfers)
Acceptance of the booking
- transportation reservation is confirmed immediately once all requested details are supplied
Warranty of the price
- no matter how much in advance you book, the rate you book, is the rate you pay
- no hidden fees or extra charges
- transportation date and pick up time can be changed anytime
- "24-hour notice" rule applies: You can change your pick up date and pick up time free of charge with at least 24 hours notice. Later amendments may not be accepted and may result in the no-show charge.
- if the car / minibus has not left Prague, we do NOT charge any "late amendment" fees
- timely cancellations are free of charge
- bank fees may not refunded
- cancellation with shorter notice than 24 hours before the collection date is understood as a no-show; full cost of the transportation including fees is charged / kept
Prague transportation price inclusions and details
What is included in the Prague transportation price?
- refreshment or restroom stops and cigarette breaks
- driver's wage
- highway/freeway fees and toll fee in the Czech Republic, Hungary, Poland, Slovakia, Austria, Switzerland
What is not included in the cost of the Prague transportation
- freeway fees / toll fees in other countries: France, Italy, Spain, Slovenia, Croatia etc.
- business meetings
- sightseeing off the route
- lunch stops
- tip for the driver
- airport / on the site parking
Tipping the driver
- Tip is not charged automatically and it is not a part of the price
- Customary tip is 10%.